The City of London, Ky., is committed to protecting your online privacy and the confidentiality of personal information you may provide while interacting with us online. This policy seeks to clarify our efforts and activities on the subject of privacy and related topics.

This privacy policy applies only to the official City of London website (londonky.gov), the city’s app (LondonKY) and to third-party sites that provide Internet related-services for the City of London, Ky., under contract. When you follow a link to any other website, even the site of another governmental agency, you are subject to the privacy policy of that site. You should check the privacy policy of each of these sites if you have concerns about how they handle personally identifiable information.

This policy may be updated periodically without notice, so please check back from time to time.

Automatic Collection of Information

No personally identifiable information is collected about visitors who simply browse this site or who download information from it.

Our web servers maintain logs of user activity in order to help us manage the website. Information stored in these logs does not identify you personally. The logs store such things as the domain name and IP address from which you accessed our website; the type of browser and operating system you used; the date and time you accessed our site; the pages you visited; and the country or region of the world from which you accessed this site.

We use this information to learn how many visitors we have, where they are coming from, which parts of our website are of most interest to visitors, and other facts that will help us improve the web site and the services we offer.

If You Send Us Personal Information

We value your feedback. If you participate in a survey or send us an e-mail, your e-mail address and the other information you volunteered will be collected. Visitors who request services through this site or the app may be required to furnish additional information in order to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or an in-person visit to a city facility. We may share this information with another government agency or organization if that is required to provide the help you are requesting.

Personally Identifiable Information Available From This Web Site

As a governmental agency, we are governed by Kentucky’s open records laws. It’s important for you to understand that most business you conduct with the City of London, as well as with state and county governments, becomes a public record. All information on this website and app is public information.

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